Elevate COVID Policy
1: There is no cancellation penalty and the usual 24hrs Cancellation Policy does not apply and you will not be charged for cancelling your lesson because you display any symptoms of the Virus.
2: You must self isolate for 14 days and will not be able to take your next driving lesson or your driving test with your driving instructor for the next 14 days from the date of cancellation ( not from the date of the initial symptoms )
3: All cancellations not from COVID require a minimum 24hrs notice or you will be charged in full and obligated to pay in full if your cancellation is less than 24hrs notice.
4: If you have just arrived in England from overseas travel you should not take a driving lesson until 14 days have passed since your return to the UK. ( Unless you can confirm you have had a negative lateral flow COVID-19 test upon landing in England )
5: If you have had the Vaccine and display COVID symptoms, you should not take a driving lesson with your driving instructor for 14 days.
6: You should not take a driving lesson for at least 3 days from the date of your COVID vaccination.
7: If someone in your household has COVID-19 or if you have been in immediate contact with anyone infected with the virus, you must not take your driving lesson and you should self isolate for 14 days.
8: Most Elevate driving instructors would like you to wear a mask while taking your driving lesson although it is not currently compulsory.
9: Your Elevate driving instructor retains the right to refuse to allow you access to enter their car if you choose to not wear a mask during your driving lesson and you may be charged for the lesson.
10: Medically exempt pupils who supply proof of exemption do not have to wear a mask in car during your driving lesson, however, if your driving instructor is ‘High Risk’ they may refuse to allow you to have your driving lesson and you will be charged in full for the lesson. ( best to bring a mask to your driving lesson just in case or ask your driving instructor if you need a mask for your driving lesson at least 24hrs before your driving lesson is due to start )
Please Note: We all have a moral duty to reduce the possibility of infection and with a little common sense and understanding, together we can overcome and tackle this virus as a team. Elevate Driving School and our Team of instructors and reception staff thanks you in advance for your understanding and your cooperation.